FAQs
FAQs
How do I place an order?
Simply browse our collections, select your desired product, choose size/color, and click “Add to Cart”.
Proceed to checkout, enter your details, and complete payment to place your order.
What payment methods are accepted?
We accept multiple secure payment methods including:
- Credit / Debit Cards
- Net Banking
- UPI
- Wallets
- Cash on Delivery (COD)
All transactions are 100% secure.
How can I track my order?
Once your order is shipped, you will receive a tracking ID via email or WhatsApp.
Use this ID on the courier partner’s website to track your delivery.
Can I cancel my order?
Yes! Orders can be cancelled within 12 hours of placement, provided the item hasn’t been shipped.
After dispatch, the Return & Refund Policy will apply.
What is your return/exchange policy?
We offer 7-day returns and size exchanges for eligible items.
Please refer to our Return & Refund Policy page for full details.
How long does a refund take?
Refunds are typically processed within 7–10 business days after we receive and inspect the returned product.
Refunds are credited to the original payment method used for purchase.
Do you offer international shipping?
Currently, Poshak ships within India only.
For international shipping requests, please contact our support team via email or WhatsApp.
How do I know my product is authentic?
All products sold on Poshak are 100% genuine, sourced from trusted suppliers and brands.
We prioritize quality, design, and durability in every product.
Can I change my shipping address after placing an order?
Shipping address can be updated only before the order is dispatched.
Please contact us immediately at support@edubizzi.in or WhatsApp +91 9670601273.
10. How can I contact customer support?
You can reach us anytime via:
📧 Email: info@edubizzi.in
📞 Mobile / WhatsApp: +91 9670601273